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Important Passport Information

Payment Methods & Details

You must apply in person at the Embassy. All payments are made at the Consular section of the U.S. Embassy at the time of your appointment in U.S. dollars, Serbian dinars, or with major credit cards.

Appointments & Locations

You must schedule an appointment through our online scheduling system.

If you have an emergency need for passport services outside of these hours, please contact us to set up a special appointment. We cannot issue passports outside of working hours.

If your U.S. passport is lost or stolen, you should report the theft to local police and notify the Embassy.  If you have travel plans in the next 10 days, please call the Embassy at +381-11-706-4000 to make an appointment to apply for a new passport.  If you do not have immediate travel plans, please make an appointment online to replace your passport.  Please bring a copy of the police report with you when you visit the Embassy, as well as the documents, forms, and fees listed below.

Unsure if you qualify for a U.S. passport? Please contact American Citizen Services at belgradeacs@state.gov or call 011-706-4000.

 

Note: Appointments for immigration visa inquiries are scheduled by email only.

Security Information

In response to COVID-19, and to ensure the safety and security of our customers and staff, the following points will strictly apply to anyone with a confirmed ACS appointment:

  • Arrive for your appointment 15 minutes early, to allow time for security screening.  If you arrive late, you will be asked to reschedule your appointment for another day.
  • Wear a mask.  In response to COVID-19 all customers over the age of 2 must wear masks while at the Embassy. You are required to bring your own mask(s).  If you do not have a mask, you will be asked to reschedule your appointment for another day.
  • Come fully prepared for your interview.  We must limit the number of customers in our waiting room due to social distancing requirements, so customers will not be allowed to fill out forms in our waiting room, as that would delay serving other customers.  Therefore, if you are not fully prepared you will be asked to reschedule your appointment for another day.
  • Plan to use public transportation or have someone drop you off, there is no parking for visitors at the Embassy.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.